Rest Beyond Reality

Cancellations & Refunds
Should it be necessary to cancel or amend your reservation, please contact our Hotel Reservations team on 02920 123 456 by 2:00pm on the day of arrival, to avoid a cancellation fee of one night’s accommodation. Please note that changes may result in a rate change and/or may also attract a service fee.

Check-In/Check-Out
Hotel check-in time is from 2:00pm Early check-in cannot be guaranteed and is subject to availability. Pre-registration can be arranged upon request at an additional charge. Check-out time is 12pm. Late check-out can be arranged, subject to availability and charges may be subject to additional fees.

Accepted Method of Payment
If you wish to settle your account with a credit card you will be required to present the card at check-in where a pre-authorisation for the total cost of accommodation plus a security deposit will be processed.

If you prefer to settle your account with cash, you will be required to pay the total cost of accommodation plus a security deposit to cover all incidentals at the time of check-in.

Please note that a valid photo ID will be required at check-in and a copy retained on file. VR & R Hotel does not accept personal or company cheques as a method of payment, unless pre-payment is made 10 business days prior to arrival.

Parking
Parking is available at the Hotel premises. Please enter the vehicle registration at the front desk at the point of check-in to avoid any fines.